Effective Date: 17 October 2024
Prommerch Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, Prommerch.com, and our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, billing information, and any other information you provide to us.
1.2 Non-Personal Information: Information that does not directly identify you, such as browser type, IP address, pages visited, and usage patterns.
1.3 Cookies and Tracking Technologies: Information collected through cookies and similar technologies to improve your browsing experience.
2. How We Use Your Information
We use your information for the following purposes:
2.1 To provide and deliver our services, including the preparation of SEO reports and related support.
2.2 To process payments and manage transactions.
2.3 To communicate with you, respond to your inquiries, and provide customer support.
2.4 To improve our website, services, and user experience.
2.5 To comply with legal obligations and enforce our terms and conditions.
2.6 For marketing purposes, with your consent, such as sending promotional emails or updates about our services.
3. Sharing Your Information
We may share your information in the following circumstances:
3.1 With Service Providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processors, analytics providers).
3.2 For Legal Reasons: We may disclose your information to comply with legal obligations, respond to legal claims, or protect our rights, property, or safety.
3.3 With Your Consent: We will share your information with your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.
5. Retention of Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights
You have the following rights regarding your personal data:
6.1 Access: You can request access to the personal information we hold about you.
6.2 Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
6.3 Deletion: You can request the deletion of your personal information, subject to legal obligations.
6.4 Objection: You can object to the processing of your data for direct marketing or other purposes.
6.5 Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise your rights, please contact us at Contact@prommerch.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Prommerch Limited
Email: Contact@prommerch.com
Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
